Assurmix, creator of insurance products: pet insurance, school insurance, ski insurance, and many more.
Preface
AssurMix is an insurance broker specializing in ski and sports insurance in Europe. (Leisure, amateur competitions, off-piste/extreme sports). AssurMix creates insurance products in the fields of sports, travel, cancellation, and affinity products (Ski, Paragliding, Kite-surfing, Hiking, MTB, ...).
The websites “assurmix.fr”, “assurmix.com”, “assurski.fr”, “assurski.com”, “assursport.fr”, “assursport.com”, “assurkids.fr”, “assurkids.com”, “assurfranchise.fr”, and “assurfranchise.com” offer various products provided by Assurmix, the owner of the registered trademarks.
These general terms and conditions define the terms of use for the users of the websites of ASSURMIX and the various services offered.
This site is produced by Assurmix, Insurance Broker, Headquarters 3 rue de Liège 75009 PARIS Insurance and reinsurance intermediary registered under the ORIAS number 11062302 www.orias.fr
SARL with a capital of 50,000 euros R.C.S. Paris B 53314167700013 - APE 672 Z
Professional Liability and Financial Guarantee in compliance with articles L512-6 and L512-7 of the Insurance Code. Company governed by the Insurance Code and subject to the Prudential Control and Resolution Authority, 61 rue Taitbout 75009 Paris
This website is hosted by Assurmix, headquarters 3 rue de Liège 75009 PARIS
By accessing this site, you acknowledge having read these provisions and agree to comply with them.
The websites “assurmix.fr”, “assurmix.com”, “assurski.fr”, “assurski.com”, “assursport.fr”, “assursport.com”, “assurkids.fr”, “assurkids.com”, “assurfranchise.fr” and “assurfranchise.com” are the websites of the company ASSURMIX,
The processing of personal data from these sites has been declared to the CNIL (number 1556201 v 0).
In accordance with the French data protection law of January 6, 1978, as amended, you have the right to access, and if necessary, rectify any personal information about you in our files by writing to: ASSURMIX - 3 rue de Liège 75009 PARIS.
All rights of the owner of the photos and illustrations on the “assurmix.fr” “assurmix.com” “assurski.fr” “assurski.com” “assursport.fr” “assursport.com” “assurkids.fr” “assurkids.com” “assurfranchise.fr” “assurfranchise.com” websites are reserved.
Any reproduction or use of the photos and illustrations on the site other than individual and private consultation is prohibited without authorization.
All rights of the owner of the content on the “assurmix.fr” “assurmix.com” “assurski.fr” “assurski.com” “assursport.fr” “assursport.com” “assurkids.fr” “assurkids.com” “assurfranchise.fr” “assurfranchise.com” websites are reserved. Any reproduction or use of the site’s content other than individual and private consultation is prohibited without authorization. The site’s content and graphic charter are the property of ASSURMIX or are used by the network of ASSURMIX distributors and partners in agreement with the rights holders.
Any unauthorized use constitutes a violation of copyright and is considered infringement. ASSURMIX reserves the right to take legal action, which may involve civil and/or criminal liability for the infringer.
'Cookies' are small files temporarily saved in a predetermined directory on the User's computer. The Publisher of the Sites uses 'cookies' to collect anonymous statistics on site traffic and its various sections.
In any case, the User can configure their computer to either automatically refuse these 'cookies' or expressly allow them. To obtain practical information about the available options in their browser, Users are invited to consult the “Your Traces” section of the French data protection authority website, at https://www.cnil.fr.
Note: If the User refuses cookies, sections of the Sites requiring user authentication throughout the navigation will no longer be accessible.
The Login and Password are strictly personal and confidential. It is the User's responsibility to keep them secure, secret, and not to disclose them to anyone. Failure to do so will make the User responsible for the consequences of their disclosure or misuse by third parties.
In case of loss or forgetfulness of the Password and/or Login, the User must complete the identification form provided on the Sites to receive their Password and/or Login by email.
ASSURMIX’s responsibility cannot be engaged regarding the consequences of fraudulent or abusive use of the Login or Password.
The simultaneous use of the Login and Password serves as proof of the User’s identity and consent to the transaction.
Records in ASSURMIX’s information system also serve as proof of these operations for both ASSURMIX and the User.
To subscribe, the User must follow the instructions provided at each step of the online subscription process.
Each step requires validation from the User to move to the next one. During the subscription process, the User can always make corrections by returning to previous steps using the link provided for that purpose.
The subscription is completed once the User electronically validates the needs collection and the subscription request. Once the subscription is finalized, the User will receive a confirmation email at the address provided during the subscription, confirming the registration of the subscription by the relevant ASSURMIX Company.
This email contains a link allowing the User to access their entire subscription file, which is archived in a secure database and accessible from the User's Space on the Sites.
ASSURMIX shall not be held responsible for:
Any damages of any kind, direct or indirect, resulting from the content and/or access to and/or use of the site, including, but not limited to, any loss of business, loss of program, loss of data, deterioration, or viruses that could infect the user's computer equipment or any other property, technical problems, or others making the site difficult or impossible to access, regardless of the cause or origin.
The information provided on this site is for general and indicative purposes.
Being necessarily condensed, it cannot be opposed to Assurmix when an event triggers its guarantees. The only definition that is binding for these guarantees is found in the General and Specific Terms and Conditions of the contracts.
The simulations presented on the site have been designed to provide information for indicative purposes only, and they have no contractual value. This information should not be considered as advice.
ASSURMIX provides links from its websites to other affiliated or non-affiliated websites.
ASSURMIX does not edit or control these independent sites. Therefore, it cannot be held responsible for their content, products, advertisements, or any elements or services they present.
These sites are subject to their own terms of use and privacy policies.
The User is responsible for any direct or indirect damage caused to any third party, including ASSURMIX, due to the unlawful use or exploitation of the site or any of its elements and the consequences of any claims or legal actions resulting from such use.
In case of difficulty regarding the management of their Guarantee or a Claim, the Subscriber may submit their complaint to the Claims Service of the managing Broker, which can be contacted as follows:
- by email: assurteam@assurmix.fr
- by mail: Assurmix – Claims Service – 3 Rue de Liège 75009 Paris
The Claims Service of the managing Broker commits to acknowledge receipt of the complaint within 10 working days following its receipt date (even if the response to the complaint is provided within this period) and, in any case, to provide a response within 2 months of its receipt date.
If the Claims Service of the managing Broker rejects or refuses to address the complaint fully or partially, the Subscriber may then contact the Insurer in writing (by mentioning the case references and attaching any relevant supporting documents):
- by email: assurteam@assurmix.fr
- by mail: ASSURMIX - Claims Services – 3 Rue de Liège 75009 Paris
The Insurer will acknowledge receipt of the complaint within 10 working days and provide an estimated processing time.
This procedure does not apply if a court has been seized of the dispute by the Subscriber or the Insurer.
If the disagreement persists after the Insurer's response, the Subscriber may request the opinion of the French Insurance Mediation Federation (F.F.A.) whose contact details are: The Insurance Mediation - TSA 50110 - 75441 Paris Cedex 09.
The provisions of this paragraph are without prejudice to any other legal remedies.
In accordance with the applicable French regulations on distance selling, the User has the right to withdraw from their subscription by sending a registered letter with acknowledgment of receipt to the relevant ASSURMIX Company at the address indicated in the general terms and conditions provided at the time of subscription, within 14 days from the date of subscription.
The contract will cease on the date of receipt of the withdrawal letter, and any premiums already paid will be refunded, except for those corresponding to the expired guarantee period.
“I, the undersigned M........................................ (name, first name, address) declare that I withdraw from my subscription to the contract .............................(name of the contract) n°..............................(insured number mentioned on the membership certificate or on the specific conditions) which I subscribed to remotely on ........................................ Done at .................... on ....................... Signature: ...................” If any benefits have already been paid under the contract, the User may no longer exercise their right of withdrawal.
The websites “assurmix.fr”, “assurmix.com”, “assurski.fr”, “assurski.com”, “assursport.fr”, “assursport.com”, “assurkids.fr”, “assurkids.com”, “assurfranchise.fr”, and “assurfranchise.com” offer various products provided by Assurmix, the owner of the registered trademarks.
These general terms and conditions define the terms of use for the users of the websites of ASSURMIX and the various services offered.
Publisher:
Richard Echevarria
Assurmix, 3 rue de Liège 75009 PARIS
Editor:
This site is produced by Assurmix, Insurance Broker, Headquarters 3 rue de Liège 75009 PARIS Insurance and reinsurance intermediary registered under the ORIAS number 11062302 www.orias.fr
SARL with a capital of 50,000 euros R.C.S. Paris B 53314167700013 - APE 672 Z
Professional Liability and Financial Guarantee in compliance with articles L512-6 and L512-7 of the Insurance Code. Company governed by the Insurance Code and subject to the Prudential Control and Resolution Authority, 61 rue Taitbout 75009 Paris
Hosting:
This website is hosted by Assurmix, headquarters 3 rue de Liège 75009 PARIS
By accessing this site, you acknowledge having read these provisions and agree to comply with them.
I- Protection of Personal Data
Use and recipients of personal information:
The websites “assurmix.fr”, “assurmix.com”, “assurski.fr”, “assurski.com”, “assursport.fr”, “assursport.com”, “assurkids.fr”, “assurkids.com”, “assurfranchise.fr” and “assurfranchise.com” are the websites of the company ASSURMIX,
The processing of personal data from these sites has been declared to the CNIL (number 1556201 v 0).
In accordance with the French data protection law of January 6, 1978, as amended, you have the right to access, and if necessary, rectify any personal information about you in our files by writing to: ASSURMIX - 3 rue de Liège 75009 PARIS.
II- Respect for Rights
Copyrights for photos and illustrations:
All rights of the owner of the photos and illustrations on the “assurmix.fr” “assurmix.com” “assurski.fr” “assurski.com” “assursport.fr” “assursport.com” “assurkids.fr” “assurkids.com” “assurfranchise.fr” “assurfranchise.com” websites are reserved.
Any reproduction or use of the photos and illustrations on the site other than individual and private consultation is prohibited without authorization.
Copyrights for content:
All rights of the owner of the content on the “assurmix.fr” “assurmix.com” “assurski.fr” “assurski.com” “assursport.fr” “assursport.com” “assurkids.fr” “assurkids.com” “assurfranchise.fr” “assurfranchise.com” websites are reserved. Any reproduction or use of the site’s content other than individual and private consultation is prohibited without authorization. The site’s content and graphic charter are the property of ASSURMIX or are used by the network of ASSURMIX distributors and partners in agreement with the rights holders.
Any unauthorized use constitutes a violation of copyright and is considered infringement. ASSURMIX reserves the right to take legal action, which may involve civil and/or criminal liability for the infringer.
III – Cookies Usage
'Cookies' are small files temporarily saved in a predetermined directory on the User's computer. The Publisher of the Sites uses 'cookies' to collect anonymous statistics on site traffic and its various sections.
In any case, the User can configure their computer to either automatically refuse these 'cookies' or expressly allow them. To obtain practical information about the available options in their browser, Users are invited to consult the “Your Traces” section of the French data protection authority website, at https://www.cnil.fr.
Note: If the User refuses cookies, sections of the Sites requiring user authentication throughout the navigation will no longer be accessible.
IV - Login and Password
The Login and Password are strictly personal and confidential. It is the User's responsibility to keep them secure, secret, and not to disclose them to anyone. Failure to do so will make the User responsible for the consequences of their disclosure or misuse by third parties.
In case of loss or forgetfulness of the Password and/or Login, the User must complete the identification form provided on the Sites to receive their Password and/or Login by email.
ASSURMIX’s responsibility cannot be engaged regarding the consequences of fraudulent or abusive use of the Login or Password.
The simultaneous use of the Login and Password serves as proof of the User’s identity and consent to the transaction.
Records in ASSURMIX’s information system also serve as proof of these operations for both ASSURMIX and the User.
V- Online Subscription
To subscribe, the User must follow the instructions provided at each step of the online subscription process.
Each step requires validation from the User to move to the next one. During the subscription process, the User can always make corrections by returning to previous steps using the link provided for that purpose.
The subscription is completed once the User electronically validates the needs collection and the subscription request. Once the subscription is finalized, the User will receive a confirmation email at the address provided during the subscription, confirming the registration of the subscription by the relevant ASSURMIX Company.
This email contains a link allowing the User to access their entire subscription file, which is archived in a secure database and accessible from the User's Space on the Sites.
VI-Responsibilities
ASSURMIX shall not be held responsible for:
Any damages of any kind, direct or indirect, resulting from the content and/or access to and/or use of the site, including, but not limited to, any loss of business, loss of program, loss of data, deterioration, or viruses that could infect the user's computer equipment or any other property, technical problems, or others making the site difficult or impossible to access, regardless of the cause or origin.
Warning
The information provided on this site is for general and indicative purposes.
Being necessarily condensed, it cannot be opposed to Assurmix when an event triggers its guarantees. The only definition that is binding for these guarantees is found in the General and Specific Terms and Conditions of the contracts.
The simulations presented on the site have been designed to provide information for indicative purposes only, and they have no contractual value. This information should not be considered as advice.
Link to other sites:
ASSURMIX provides links from its websites to other affiliated or non-affiliated websites.
ASSURMIX does not edit or control these independent sites. Therefore, it cannot be held responsible for their content, products, advertisements, or any elements or services they present.
These sites are subject to their own terms of use and privacy policies.
User Responsibility:
The User is responsible for any direct or indirect damage caused to any third party, including ASSURMIX, due to the unlawful use or exploitation of the site or any of its elements and the consequences of any claims or legal actions resulting from such use.
VII- Claims - Mediation
In case of difficulty regarding the management of their Guarantee or a Claim, the Subscriber may submit their complaint to the Claims Service of the managing Broker, which can be contacted as follows:
- by email: assurteam@assurmix.fr
- by mail: Assurmix – Claims Service – 3 Rue de Liège 75009 Paris
The Claims Service of the managing Broker commits to acknowledge receipt of the complaint within 10 working days following its receipt date (even if the response to the complaint is provided within this period) and, in any case, to provide a response within 2 months of its receipt date.
If the Claims Service of the managing Broker rejects or refuses to address the complaint fully or partially, the Subscriber may then contact the Insurer in writing (by mentioning the case references and attaching any relevant supporting documents):
- by email: assurteam@assurmix.fr
- by mail: ASSURMIX - Claims Services – 3 Rue de Liège 75009 Paris
The Insurer will acknowledge receipt of the complaint within 10 working days and provide an estimated processing time.
This procedure does not apply if a court has been seized of the dispute by the Subscriber or the Insurer.
If the disagreement persists after the Insurer's response, the Subscriber may request the opinion of the French Insurance Mediation Federation (F.F.A.) whose contact details are: The Insurance Mediation - TSA 50110 - 75441 Paris Cedex 09.
The provisions of this paragraph are without prejudice to any other legal remedies.
VIII- Right of Withdrawal and Procedures
In accordance with the applicable French regulations on distance selling, the User has the right to withdraw from their subscription by sending a registered letter with acknowledgment of receipt to the relevant ASSURMIX Company at the address indicated in the general terms and conditions provided at the time of subscription, within 14 days from the date of subscription.
The contract will cease on the date of receipt of the withdrawal letter, and any premiums already paid will be refunded, except for those corresponding to the expired guarantee period.
To do so, the User can use the model letter below:
“I, the undersigned M........................................ (name, first name, address) declare that I withdraw from my subscription to the contract .............................(name of the contract) n°..............................(insured number mentioned on the membership certificate or on the specific conditions) which I subscribed to remotely on ........................................ Done at .................... on ....................... Signature: ...................” If any benefits have already been paid under the contract, the User may no longer exercise their right of withdrawal.
